FAQs – Arcade & Interactive Game Hire

Where do you provide your services?

We provide arcade game hire and interactive entertainment across the entire UK, including London, Kent, Essex, Surrey, Sussex, Birmingham, Manchester, Bristol, and beyond.
Our logistics team delivers and installs machines nationwide for events, offices, and long-term venue partnerships.

Can I set up the arcade machines myself?

No – all arcade and interactive games must be installed and tested by our trained team.
We handle delivery, setup, installation, and collection to ensure every game is safely positioned, fully functional, and ready to play.

Is there anything I need to do to prepare for delivery?

Please make sure your access routes are clear and there’s adequate space for your selected machines.
For indoor venues or offices, ensure power access is available nearby.
Our team will confirm setup requirements before your hire date to guarantee a smooth installation.

Do you supply arcade machines for indoor and outdoor use?

Yes – most of our arcade machines are designed for indoor use, but we also supply weather-protected units suitable for covered outdoor areas or marquees.
If you’re unsure whether your space is suitable, our team can advise the best setup.

Can the arcade machines stay overnight or for multiple days?

Absolutely. We offer overnight, multi-day, and long-term hire options for events, offices, and venues.
You can even arrange a monthly rental or profit-share setup for permanent installations in leisure venues or staff rooms.

Are your machines tested and maintained?

Yes – all of our arcade and interactive games are regularly tested, serviced, and cleaned before every hire.
We only provide high-quality, commercial-grade equipment that meets strict UK safety standards.

Do you provide insurance and risk assessments?

Yes – we carry public liability insurance and can provide risk assessments, PAT test certificates, and any other documentation upon request.
Our goal is to make your hire process safe, compliant, and worry-free.

What happens if a machine stops working during my event?

In the rare event of a technical issue, contact our support team immediately.
We’ll either repair or replace the machine quickly to keep your event running smoothly.
All hires include full technical backup and phone support throughout your booking.

What if I need to cancel or reschedule my hire?

If you need to cancel or reschedule, please let us know as soon as possible.
We’ll always do our best to accommodate changes, but last-minute cancellations may be subject to fees depending on notice and logistics.

Do you offer long-term or revenue-share hire for venues?

Yes – we partner with bars, hotels, leisure venues, and entertainment spaces across the UK on long-term hire and revenue-share agreements.
These allow you to earn passive income from each play with no upfront cost.

How can I contact you with more questions?

If you have any other questions or want to discuss your hire requirements, visit our contact page to get in touch with our friendly team.
We’re always happy to help with advice, setup options, or tailored quotes.